FAQs – Frequently Asked Questions

Before contacting us we advice you to carefully read our frequently asked questions. We do our best to list the most commonly asked questions here.

NOTE: Blender must be in English for some modules of Cloth Weaver to work correctly!

General

– How do I install Cloth Weaver?

In Blender, go to File → user preferences → Add-ons and “install Add-on from File”. Locate the ClothWeaver.zip folder and choose install… You do NOT need to unzip the .zip folder

– How do I update | view my receipt | cancel my subscription | find my license key?

Log in to your Gumroad account, select “Library” and choose Cloth Weaver. Here you can download updates, view your receipts, cancel subscriptions and view your license key.

 

To update: In Blender’s user preferences, REMOVE the old Cloth Weaver version, save user settings and restart Blender. Then install the new update as usual.

v4.16: On Cloth Weaver's top status panel, it will allow you to download updates right inside Blender.

– I originally purchased Cloth Weaver on Blender Market, how can I receive updates?

Please send a copy of your Blender Market receipt to support@clothweaver.com and you will receive instructions for updating.

– Which operating system is Cloth Weaver compatible with?

Cloth Weaver will work with any OS that supports Blender: Windows, Mac OS X, Linux

 

*Please see Blender's download page for compatible systems: https://www.blender.org/download/

– Which version of Blender is Cloth Weaver compatible with?

Cloth Weaver currently works with Blender 2.77-2.79 and will be compatible with Blender 2.8 once a stable version is released.

License

– Info regarding License Keys

By default, users are given one '1' license key that will activate a copy of Cloth Weaver. Each user is given '1' copy, unless they have chosen a higher 'quantity' when initially purchasing. Cloth Weaver can be installed on multiple computers, but only X quantity of copies can run simultaneously. 

 

Cloth Weaver automatically 'de-activates' the copy when it is closed, allowing users to easily migrate to another computer. If a running copy crashes and does not shutdown properly, the license key will be reset after 2 minutes and users will be able to launch another copy of Cloth Weaver.

 

Users can disable a Cloth Weaver copy if needed in another running copy of Blender. This can be disabled through Blender's user preferences or by clicking “de-activate” in the Cloth Weaver panel.

 

Example: John has 1 copy for his license key. He can install Cloth Weaver on his desktop and laptop. However, only 1 copy can run at a time. John has finished creating on his desktop and wants to take his project on the go. He closes his running copy of Cloth Weaver and it automatically de-activates. Now John is able to open Cloth Weaver on his laptop

– Do you offer educational discounts for high schools and universities?

Please contact us at support@clothweaver.com and we will make it work!

– Do you offer student discounts?

Please contact us using your assigned school email address at support@clothweaver.com

Legal

– May I use Cloth Weaver for commercial use?

You own anything you create with Cloth Weaver. Yes, you can use anything you create for personal and commercial use!

 

*Mini-Market items will tell you if they can be used commercially or not. Please honor them.

**Please obey copyright laws

[Please read our terms and conditions for more information] 

– May I sell items created with Cloth Weaver?

Yes! Anything you create with Cloth Weaver is yours to do with as you please. As an example, many Cloth Weaver users design mesh clothing for Second Life. We only ask that you please give a shout out to Cloth Weaver.

 

*You may NOT re-sell or re-distribute any items from the Mini-Market

**Please obey copyright laws

[Please read our terms and conditions for more information]

Working with Clothing

– Clothing is hovering above the character?

The collision on the character needs to be closer to the skin. On the character’s collision, change the outer to 0.005 or 0.001.

– Clothing presets appear much bigger/smaller than my character.

If the clothing is too big or small, scale it down or up to match your character. If the character is smaller than one square on the Blender’s default grid floor, then the character’s scale will need to be increased.

– Must the figure be in a T-pose? Will the plug-in be able to handle A or Star poses?

The clothing templates are designed to best work with T-poses. However, if the clothing is adjusted to your specific pose before hand, yes any pose should work.

– UV mapping is incorrect when exporting to other 3D platforms (sketchfab, unreal, unity)

Select the clothing in Blender, go to the data panel and make sure the selected UV map is the one you want exported. When unwrapping each section (patterns, bump map, grunge), make sure you have the correct UV map also selected.

Error messages

– KeyError: bpy_prop_collection[key]: key “Cloth” not found

Anything along the error of “key ___ not found…” Blender must be changed to English to execute the command.

– FileNot Found Error [Erno 2] No such file or directory: '…Scripts/addons/preseticons/'

This error indicates that Cloth Weaver was not installed properly. You must select the “.zip” folder when installing from user preferences. Some web browsers will automatically unzip the folder when downloading; make sure this feature is turned off. You must install from the .zip folder.

– Unexpected EOF while Parsing

Please read this article for more details… 

https://clothweaver.com/news/eof-error/

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