FAQ – Frequently Asked Questions

Before contacting us we advice you to carefully read our frequently asked questions. We do our best to list the most commonly asked questions here.

NOTE: Blender must be in English for some modules of Cloth Weaver to work correctly!

General | Installation | Updates

– How do I install Cloth Weaver?

Once you have downloaded the Cloth Weaver .zip file, open and unzip this folder. (Some web browsers may automatically unzip zipped folders.) Now you will see 2 .zip versions of Cloth Weaver: One version for Blender 2.8 and another for Blender 2.79. Keep these files zipped up.


In Blender, go to Edit (b2.8) or File (b2.79) → user preferences → Add-ons and “install Add-on from File”. Locate the ClothWeaver.zip folder for your Blender version and choose install… You do NOT need to unzip the .zip folder.

To open the Cloth Weaver tool panel…In Blender’s 3D viewport:

b2.8: press ‘n’ to open Right toolbar

b2.79: press ‘t’ to open Left toolbar

– How do I update | view my receipt | cancel my subscription | find my license key?

Updating (In Cloth Weaver v4.16+): On Cloth Weaver’s top side panel (not in user-preferences), it will allow you to download updates right inside Blender.

Legacy Update: In Blender’s user preferences, REMOVE the old Cloth Weaver version, save user settings and restart Blender. Then install the new update as usual.

For ClothWeaver.com: Log in, select Cart -> My Purchase History. Here you can download updates, view your receipts and license keys.

For Gumroad: Log in, select “Library” and choose Cloth Weaver. Here you can download updates, view your receipts, cancel subscriptions and view your license key. 

For Blender Market: Log in, select “My Account” -> “Orders”. Here you can download updates and view your receipts.

 

Artstation & Blender Market: To receive or find your license key, please email a copy of your receipt to support@clothweaver.com

– Which operating system is Cloth Weaver compatible with?

Cloth Weaver will work with any OS that supports Blender: Windows, Mac OS X, Linux

 

*Please see Blender’s download page for compatible systems: https://www.blender.org/download/

– Which version of Blender is Cloth Weaver compatible with?

Cloth Weaver currently works with Blender 2.77-2.79 and will be compatible with Blender 2.8 once a stable version is released.

Licenses

– I purchased Cloth Weaver on Blender Market or Artstation, how can I receive a license key?

Please send a copy of your Blender Market or Artstation receipt to support@clothweaver.com and you will receive a license key.

– Do you offer educational discounts for high schools and universities?

Please contact us at support@clothweaver.com and we will make it work!

– Do you offer student discounts?

Please contact us using your assigned school email address at support@clothweaver.com

Legal

– May I use Cloth Weaver for commercial use?

You own anything you create with Cloth Weaver. Yes, you can use anything you create for personal and commercial use!

 

*Mini-Market items will tell you if they can be used commercially or not. Please honor them.

**Please obey copyright laws

[Please read our terms and conditions for more information] 

– May I sell items created with Cloth Weaver?

Yes! Anything you create with Cloth Weaver is yours to do with as you please. You may NOT re-sell the clothing templates. As an example, many Cloth Weaver users design mesh clothing for Second Life. We ask that you please give a shout out to Cloth Weaver.

 

*You may NOT re-sell or re-distribute any items from the Mini-Market

**Please obey copyright laws

[Please read our terms and conditions for more information]

Working with Clothing | Rigging

– How do I keep the clothing from falling off my character?

It is best to “pin” some vertices in the cloth sim panel so they won’t be affected by gravity. Select your clothing, enter edit mode, in Blender’s data panel, create a new vertex group and the area you don’t want the sim to influence. For example: Top of a skirt, collar of a shirt, cuffs of a sleeve, etc.

– Put on clothing, Blender crashes?

This most likely occurs because a different and high-poly object was selected before pressing ‘put on clothing’. It Make sure you have selected the clothing and not the character.

– Clothing is hovering above the character?

The collision on the character needs to be closer to the skin. On the character’s collision, change the outer to 0.005 or 0.001.

– Cloth shrivels, passes through character?

Remember: When attaching clothing, it is a trial and error process. Do not expect it to be exact the first time. Please refer to our tutorials. Try moving the top of the clothing slightly higher above the arms and shoulders. This is the usual area of issue. It will also help to add more ring/loops horizontally in the arm areas. This should close that gap. You could also move the highest shoulder areas closer together. Again, it is a bit of trail and error. You can delete the current model after sewing and restore the backup. This will keep the specific modifiers in-tact. Sometimes, undo-ing may have undesired effects.

– Clothing presets appear much bigger/smaller than my character.

If the clothing is too big or small, scale it down or up to match your character. If the character is smaller than one square on the Blender’s default grid floor, then the character’s scale will need to be increased.

– Rigging problems ~Clothing or character pose is offset? ~Rest pose is different in edit mode?

~Rigging is offset when switching to edit mode?

 

Explanation: The above character’s default ‘resting pose’ is in an A-Pose. The character’s rig was put into a T-pose and then the clothing was applied to the rig. Because the character has already been posed before the clothing was attached, the clothing will now ‘offset’ and move the with it. As a general rule, anything applied to a rig will follow the ‘resting pose’. 

 

Solution: Select the character, apply the rig modifier. Then select the rig in pose-mode, press space-bar and search for “apply pose as rest pose”. Parent character to the rig and then clothing to the rig.

– Must the figure be in a T-pose? Will the plug-in be able to handle A or Star poses?

The clothing templates are designed to best work with T-poses. However, if the clothing is adjusted to your specific pose before hand, yes any pose should work. Make sure to read the above post regarding “Rigging Problems” for more info.

– UV mapping is incorrect when exporting to other 3D platforms (sketchfab, unreal, unity)

Select the clothing in Blender, go to the data panel and make sure the selected UV map is the one you want exported. When unwrapping each section (patterns, bump map, grunge), make sure you have the correct UV map also selected.

Error messages

– KeyError: bpy_prop_collection[key]: key “Cloth” not found

Anything along the error of “key ___ not found…” Blender must be changed to English to execute the command.

– FileNot Found Error [Erno 2] No such file or directory: ‘…Scripts/addons/preseticons/’

This error indicates that Cloth Weaver was not installed properly. You must select the “.zip” folder when installing from user preferences. Some web browsers will automatically unzip the folder when downloading; make sure this feature is turned off. You must install from the .zip folder.

– Unexpected EOF while Parsing

Please read this article for more details… 

https://clothweaver.com/news/eof-error/

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